._sidebar_56u4f_1{position:fixed;left:0;top:0;width:280px;height:100vh;background:#1e1b4b;color:#fff;overflow-y:auto;z-index:1000}._header_56u4f_13{padding:20px;text-align:center;border-bottom:1px solid rgba(255,255,255,.1)}._logo_56u4f_19{font-size:1.5rem;background:linear-gradient(135deg,#6366f1,#ec4899);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;display:flex;align-items:center;justify-content:center;gap:10px;margin:0}._logoImage_56u4f_32{width:32px;height:32px;object-fit:contain}._subtitle_56u4f_38{font-size:.85rem;color:#64748b;margin-top:5px}._nav_56u4f_44{padding:10px 0}._section_56u4f_48{padding:10px 0;border-bottom:1px solid rgba(255,255,255,.1)}._section_56u4f_48:last-child{border-bottom:none}._sectionTitle_56u4f_57{font-size:.75rem;text-transform:uppercase;color:#64748b;padding:0 20px;margin-bottom:10px;letter-spacing:.5px}._navItem_56u4f_66{display:flex;align-items:center;gap:12px;padding:12px 20px;color:#cbd5e1;cursor:pointer;transition:all .2s;text-decoration:none;border-left:3px solid transparent}._navItem_56u4f_66:hover{background:#ffffff1a;color:#fff;text-decoration:none}._navItem_56u4f_66._active_56u4f_84{background:linear-gradient(90deg,#6366f1,transparent);color:#fff;border-left-color:#ec4899}._icon_56u4f_90{font-size:1.1rem;flex-shrink:0;width:24px;text-align:center}._label_56u4f_97{flex:1;font-size:.95rem}._badge_56u4f_102{margin-left:auto;background:#ec4899;color:#fff;padding:2px 8px;border-radius:10px;font-size:.75rem;font-weight:600}@media(max-width:768px){._sidebar_56u4f_1{transform:translate(-100%);transition:transform .3s ease}._sidebar_56u4f_1._open_56u4f_118{transform:translate(0)}}._layout_17o77_1{min-height:100vh}._main_17o77_5{margin-left:280px;padding:20px;min-height:100vh}@media(max-width:768px){._main_17o77_5{margin-left:0;padding:15px}}._btn_1g4lt_1{padding:10px 20px;border:none;border-radius:8px;cursor:pointer;font-weight:500;font-family:inherit;display:inline-flex;align-items:center;justify-content:center;gap:8px;transition:all .2s ease;text-decoration:none}._btn_1g4lt_1:disabled{opacity:.6;cursor:not-allowed;transform:none!important;box-shadow:none!important}._primary_1g4lt_24{background:linear-gradient(135deg,#6366f1,#4f46e5);color:#fff}._primary_1g4lt_24:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 4px 12px #6366f166}._secondary_1g4lt_34{background:#f8fafc;color:#1e1b4b}._secondary_1g4lt_34:hover:not(:disabled){background:#e2e8f0}._success_1g4lt_43{background:linear-gradient(135deg,#10b981,#059669);color:#fff}._success_1g4lt_43:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 4px 12px #10b98166}._danger_1g4lt_53{background:linear-gradient(135deg,#ef4444,#dc2626);color:#fff}._danger_1g4lt_53:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 4px 12px #ef444466}._warning_1g4lt_63{background:linear-gradient(135deg,#f59e0b,#d97706);color:#fff}._warning_1g4lt_63:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 4px 12px #f59e0b66}._sm_1g4lt_74{padding:6px 12px;font-size:.85rem}._md_1g4lt_79{padding:10px 20px;font-size:1rem}._lg_1g4lt_84{padding:14px 28px;font-size:1.1rem}._spinner_1g4lt_90{width:16px;height:16px;border:2px solid rgba(255,255,255,.3);border-top-color:#fff;border-radius:50%;animation:_spin_1g4lt_90 .8s linear infinite}@keyframes _spin_1g4lt_90{to{transform:rotate(360deg)}}._btn_1g4lt_1 svg{width:16px;height:16px;fill:currentColor}._sm_1g4lt_74 svg{width:14px;height:14px}._lg_1g4lt_84 svg{width:18px;height:18px}._card_1su0p_1{background:#fff;border-radius:15px;padding:25px;box-shadow:0 4px 15px #0000001a;margin-bottom:20px}._header_1su0p_9{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px}._title_1su0p_16{font-size:1.2rem;color:#1e1b4b;display:flex;align-items:center;gap:10px;margin:0}._icon_1su0p_25{display:flex;align-items:center;color:#6366f1}._icon_1su0p_25 svg{width:24px;height:24px;fill:currentColor}._actions_1su0p_37{display:flex;gap:10px;align-items:center}._overlay_1ngkg_1{position:fixed;inset:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:2000;opacity:0;visibility:hidden;transition:all .3s ease}._overlay_1ngkg_1._active_1ngkg_17{opacity:1;visibility:visible}._modal_1ngkg_22{background:#fff;border-radius:20px;padding:30px;width:90%;max-height:90vh;overflow-y:auto;transform:scale(.9);transition:transform .3s ease}._overlay_1ngkg_1._active_1ngkg_17 ._modal_1ngkg_22{transform:scale(1)}._sm_1ngkg_38{max-width:400px}._md_1ngkg_42{max-width:600px}._lg_1ngkg_46{max-width:800px}._xl_1ngkg_50{max-width:1000px}._header_1ngkg_54{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px}._title_1ngkg_61{font-size:1.25rem;color:#1e1b4b;display:flex;align-items:center;gap:10px;margin:0}._close_1ngkg_70{background:none;border:none;font-size:1.5rem;cursor:pointer;color:#64748b;padding:5px 10px;border-radius:8px;transition:background .2s}._close_1ngkg_70:hover{background:#f1f5f9}._footer_1ngkg_89{display:flex;gap:10px;justify-content:flex-end;margin-top:20px;padding-top:20px;border-top:1px solid #e2e8f0}._spinner_qtfuk_1{border:3px solid #e2e8f0;border-top-color:#6366f1;border-radius:50%;animation:_spin_qtfuk_1 .8s linear infinite}._sm_qtfuk_8{width:16px;height:16px;border-width:2px}._md_qtfuk_14{width:32px;height:32px}._lg_qtfuk_19{width:48px;height:48px;border-width:4px}@keyframes _spin_qtfuk_1{to{transform:rotate(360deg)}}._overlay_qtfuk_32{position:fixed;inset:0;background:#ffffffe6;display:flex;flex-direction:column;align-items:center;justify-content:center;z-index:9999}._message_qtfuk_46{margin-top:20px;color:#64748b;font-size:1rem}._state_qtfuk_53{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:60px 20px;color:#64748b}._stateMessage_qtfuk_62{margin-top:15px;font-size:.95rem}._container_1cd6y_1{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:60px 20px;text-align:center}._icon_1cd6y_10{font-size:48px;margin-bottom:20px;color:#cbd5e1}._icon_1cd6y_10 svg{width:48px;height:48px;fill:currentColor}._title_1cd6y_22{font-size:1.1rem;color:#1e1b4b;margin:0 0 8px}._description_1cd6y_28{color:#64748b;font-size:.9rem;margin:0 0 20px;max-width:300px}._action_1cd6y_35{margin-top:10px}._container_1uael_1{position:relative;width:100%}._trigger_1uael_6{display:flex;align-items:center;justify-content:space-between;min-height:42px;padding:8px 12px;border:1px solid var(--border-color, #e5e7eb);border-radius:8px;background:var(--input-bg, white);cursor:pointer;transition:border-color .2s}._trigger_1uael_6:hover{border-color:var(--primary-color, #6366f1)}._selectedTags_1uael_23{display:flex;flex-wrap:wrap;gap:4px;flex:1}._tag_1uael_30{display:inline-flex;align-items:center;gap:4px;padding:4px 8px;background:var(--primary-light, #ede9fe);color:var(--primary-color, #6366f1);border-radius:4px;font-size:12px}._tag_1uael_30 button{background:none;border:none;color:var(--primary-color, #6366f1);cursor:pointer;padding:0;margin-left:4px;font-size:14px;line-height:1}._tag_1uael_30 button:hover{color:var(--danger-color, #ef4444)}._moreCount_1uael_56{color:var(--text-muted, #6b7280);font-size:12px;padding:4px}._placeholder_1uael_62{color:var(--text-muted, #9ca3af)}._arrow_1uael_66{color:var(--text-muted, #6b7280);font-size:10px;margin-left:8px}._dropdown_1uael_72{position:absolute;top:100%;left:0;right:0;margin-top:4px;background:var(--card-bg, white);border:1px solid var(--border-color, #e5e7eb);border-radius:8px;box-shadow:0 10px 40px #00000026;z-index:100;max-height:300px;overflow:hidden;display:flex;flex-direction:column}._search_1uael_89{padding:10px 12px;border:none;border-bottom:1px solid var(--border-color, #e5e7eb);font-size:14px;background:var(--input-bg, white);color:var(--text-color, #1f2937)}._search_1uael_89:focus{outline:none}._search_1uael_89::placeholder{color:var(--text-muted, #9ca3af)}._options_1uael_106{overflow-y:auto;max-height:220px}._option_1uael_106{display:flex;align-items:center;gap:8px;padding:10px 12px;cursor:pointer;transition:background .1s;color:var(--text-color, #1f2937)}._option_1uael_106:hover{background:var(--hover-bg, #f3f4f6)}._option_1uael_106 input[type=checkbox]{width:16px;height:16px;accent-color:var(--primary-color, #6366f1)}._optionLabel_1uael_131{display:flex;align-items:center;gap:8px}._loading_1uael_137,._empty_1uael_138{padding:20px;text-align:center;color:var(--text-muted, #6b7280)}._container_1fno3_1{display:flex;flex-direction:column;height:100%}._filters_1fno3_7{display:flex;gap:.5rem;padding:1rem;border-bottom:1px solid var(--color-border)}._list_1fno3_14{flex:1;overflow-y:auto}._threadItem_1fno3_19{display:flex;align-items:center;gap:.75rem;padding:1rem;cursor:pointer;border-bottom:1px solid var(--color-border);transition:background-color .15s}._threadItem_1fno3_19:hover{background-color:var(--color-bg-hover)}._threadItem_1fno3_19._selected_1fno3_33{background-color:var(--color-primary-light);border-left:3px solid var(--color-primary)}._threadItem_1fno3_19._unread_1fno3_38{background-color:#fef3c7}._threadItem_1fno3_19._closed_1fno3_42{opacity:.7}._avatar_1fno3_46{width:40px;height:40px;border-radius:50%;background:var(--color-primary);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:1rem;flex-shrink:0}._avatarImg_1fno3_60{width:40px;height:40px;border-radius:50%;object-fit:cover;flex-shrink:0}._content_1fno3_68{flex:1;min-width:0}._header_1fno3_73{display:flex;justify-content:space-between;align-items:center;margin-bottom:.25rem}._name_1fno3_80{font-weight:600;font-size:.875rem;display:flex;align-items:center;gap:.5rem}._closedIcon_1fno3_88,._activeIcon_1fno3_89{font-size:.75rem}._time_1fno3_93{font-size:.75rem;color:var(--color-text-muted)}._preview_1fno3_98{font-size:.875rem;color:var(--color-text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin:0}._youPrefix_1fno3_107{color:var(--color-text);font-weight:500}._unreadBadge_1fno3_112{background:var(--color-primary);color:#fff;font-size:.75rem;font-weight:600;padding:.125rem .5rem;border-radius:999px;min-width:1.25rem;text-align:center}._container_kcsk9_1{display:flex;flex-direction:column;height:100%}._emptyState_kcsk9_7{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;color:var(--color-text-muted);gap:1rem}._emptyIcon_kcsk9_17{font-size:4rem;opacity:.5}._header_kcsk9_23{display:flex;justify-content:space-between;align-items:center;padding:1rem 1.5rem;border-bottom:1px solid var(--color-border);background:#fff}._headerInfo_kcsk9_32{display:flex;align-items:center;gap:.75rem}._avatar_kcsk9_38{width:44px;height:44px;border-radius:50%;background:var(--color-primary);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:1.125rem}._avatarImg_kcsk9_51{width:44px;height:44px;border-radius:50%;object-fit:cover}._name_kcsk9_58{margin:0;font-size:1rem;font-weight:600}._status_kcsk9_64{font-size:.75rem;padding:.125rem .5rem;border-radius:999px}._statusActive_kcsk9_70{background:#dcfce7;color:#166534}._statusClosed_kcsk9_75{background:#fee2e2;color:#991b1b}._headerActions_kcsk9_80{display:flex;gap:.5rem}._closedBanner_kcsk9_86{background:#fef3c7;color:#92400e;padding:.75rem;text-align:center;font-size:.875rem}._messages_kcsk9_95{flex:1;overflow-y:auto;padding:1rem;background:#f8fafc}._dateDivider_kcsk9_102{text-align:center;margin:1.5rem 0 1rem}._dateDivider_kcsk9_102 span{background:#fff;padding:.25rem 1rem;border-radius:999px;font-size:.75rem;color:var(--color-text-muted);box-shadow:0 1px 2px #0000000d}._message_kcsk9_95{margin-bottom:1rem;max-width:75%}._userMessage_kcsk9_121{margin-right:auto}._adminMessage_kcsk9_125{margin-left:auto}._bubble_kcsk9_129{padding:.75rem 1rem;border-radius:1rem;font-size:.875rem;line-height:1.5;word-wrap:break-word}._userBubble_kcsk9_137{background:#fff;color:#1f2937;border-top-left-radius:.25rem;box-shadow:0 1px 2px #0000000d}._adminBubble_kcsk9_144{background:var(--color-primary);color:#fff;border-top-right-radius:.25rem}._systemMessage_kcsk9_150{margin-left:auto;margin-right:auto;max-width:90%}._systemBubble_kcsk9_156{background:#fef3c7!important;color:#92400e!important;font-style:italic;border-radius:.5rem!important}._messageInfo_kcsk9_163{display:flex;gap:.25rem;font-size:.7rem;color:var(--color-text-muted);margin-top:.25rem;padding:0 .25rem}._adminMessage_kcsk9_125 ._messageInfo_kcsk9_163{justify-content:flex-end}._inputArea_kcsk9_177{display:flex;gap:.75rem;padding:1rem 1.5rem;border-top:1px solid var(--color-border);background:#fff}._input_kcsk9_177{flex:1;padding:.75rem 1rem;border:1px solid var(--color-border);border-radius:.5rem;font-size:.875rem;outline:none;transition:border-color .15s}._input_kcsk9_177:focus{border-color:var(--color-primary)}._input_kcsk9_177:disabled{background:#f1f5f9;cursor:not-allowed}._quickReplies_kcsk9_205{padding:1rem 1.5rem;border-top:1px solid var(--color-border);background:#f8fafc}._quickRepliesLabel_kcsk9_211{display:block;font-size:.75rem;color:var(--color-text-muted);margin-bottom:.5rem}._quickRepliesButtons_kcsk9_218{display:flex;flex-wrap:wrap;gap:.5rem}._button_11q5p_1{position:relative;display:flex;align-items:center;gap:.5rem;padding:.5rem .75rem;background:transparent;border:none;border-radius:.5rem;cursor:pointer;transition:background-color .15s}._button_11q5p_1:hover{background:var(--color-bg-hover)}._icon_11q5p_18{font-size:1.25rem}._badge_11q5p_22{position:absolute;top:0;right:0;transform:translate(25%,-25%);background:#ef4444;color:#fff;font-size:.65rem;font-weight:700;padding:.125rem .375rem;border-radius:999px;min-width:1rem;text-align:center;line-height:1.2;border:2px solid white;box-shadow:0 2px 4px #0000001a}._label_11q5p_40{font-size:.875rem;color:var(--color-text);font-weight:500}._container_1ko06_1{display:grid;grid-template-columns:380px 1fr;gap:1.5rem;height:calc(100vh - 140px);padding:1.5rem}._threadsCard_1ko06_9,._chatCard_1ko06_15{display:flex;flex-direction:column;overflow:hidden}._unreadBadge_1ko06_21{background:var(--color-primary);color:#fff;font-size:.75rem;font-weight:600;padding:.25rem .5rem;border-radius:999px;min-width:1.5rem;text-align:center}@media(max-width:1024px){._container_1ko06_1{grid-template-columns:1fr;grid-template-rows:1fr 1fr}}._header_bbekz_1{display:flex;justify-content:space-between;align-items:center;margin-bottom:30px;background:#fff;padding:20px;border-radius:15px;box-shadow:0 4px 15px #0000001a}._title_bbekz_12{color:#1e1b4b;display:flex;align-items:center;gap:10px;margin:0;font-size:1.3rem}._titleIcon_bbekz_21{font-size:1.5rem}._actions_bbekz_25{display:flex;gap:15px;align-items:center}._searchBox_bbekz_31{display:flex;align-items:center;background:#f8fafc;padding:10px 15px;border-radius:25px;gap:10px}._searchIcon_bbekz_40{font-size:1rem;color:#64748b}._searchInput_bbekz_45{border:none;background:transparent;outline:none;width:200px;font-size:.95rem}._notificationBtn_bbekz_53{position:relative;background:#f8fafc;border:none;padding:12px;border-radius:50%;cursor:pointer;font-size:1.1rem;transition:background .2s}._notificationBtn_bbekz_53:hover{background:#e2e8f0}._dot_bbekz_68{position:absolute;top:8px;right:8px;width:8px;height:8px;background:#ef4444;border-radius:50%}._userInfo_bbekz_78{position:relative}._userTrigger_bbekz_82{display:flex;align-items:center;gap:10px;cursor:pointer;padding:5px;border-radius:10px;transition:background .2s}._userTrigger_bbekz_82:hover{background:#f8fafc}._userAvatar_bbekz_96{width:40px;height:40px;background:linear-gradient(135deg,#6366f1,#ec4899);border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:.9rem}._userDetails_bbekz_109{text-align:left}._userDetails_bbekz_109 strong{display:block;font-size:.9rem;color:#1e1b4b}._userDetails_bbekz_109 p{margin:0;font-size:.75rem;color:#64748b}._chevron_bbekz_125{font-size:.7rem;color:#64748b;margin-left:5px}._dropdown_bbekz_131{position:absolute;top:calc(100% + 10px);right:0;background:#fff;border-radius:12px;box-shadow:0 8px 25px #00000026;min-width:220px;z-index:2000;overflow:hidden;animation:_fadeIn_bbekz_1 .2s ease}@keyframes _fadeIn_bbekz_1{0%{opacity:0;transform:translateY(-5px)}to{opacity:1;transform:translateY(0)}}._dropdownHeader_bbekz_155{padding:15px 18px;display:flex;align-items:center;gap:12px}._dropdownHeader_bbekz_155 ._userAvatar_bbekz_96{width:38px;height:38px;font-size:.85rem}._dropdownHeader_bbekz_155 strong{display:block;color:#1e1b4b;font-size:.95rem}._dropdownHeader_bbekz_155 p{margin:0;color:#64748b;font-size:.8rem}._dropdownDivider_bbekz_180{height:1px;background:#e2e8f0}._dropdownItem_bbekz_185{display:flex;align-items:center;gap:12px;padding:12px 18px;color:#1e1b4b;cursor:pointer;transition:background .15s;font-size:.9rem;border:none;background:none;width:100%;text-align:left;font-family:inherit}._dropdownItem_bbekz_185:hover{background:#f8fafc}._dropdownItem_bbekz_185 span{font-size:1rem}._dropdownItem_bbekz_185._danger_bbekz_209{color:#ef4444}._langSwitcher_bbekz_214{position:relative}._langBtn_bbekz_218{background:#f8fafc;border:none;padding:10px 12px;border-radius:50%;cursor:pointer;font-size:1.2rem;transition:background .2s;display:flex;align-items:center;justify-content:center}._langBtn_bbekz_218:hover{background:#e2e8f0}._langDropdown_bbekz_235{position:absolute;top:calc(100% + 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_fadeIn_lhswy_1{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}._header_lhswy_30{text-align:center;margin-bottom:35px}._logo_lhswy_35{width:300px;height:auto;object-fit:contain;margin:0 auto 20px;display:block}._subtitle_lhswy_43{color:#64748b;font-size:.9rem;margin:0}._error_lhswy_49{background:#fee2e2;color:#991b1b;padding:12px 15px;border-radius:10px;border-left:4px solid #ef4444;margin-bottom:20px;font-size:.9rem}._formGroup_lhswy_59{margin-bottom:20px}._formGroup_lhswy_59 label{display:block;margin-bottom:8px;font-weight:500;color:#1e1b4b;font-size:.95rem}._inputWrapper_lhswy_71{position:relative}._inputIcon_lhswy_75{position:absolute;left:15px;top:50%;transform:translateY(-50%);font-size:1rem}._inputWrapper_lhswy_71 input{width:100%;padding:12px 15px 12px 45px;border:2px solid #e2e8f0;border-radius:10px;font-size:1rem;font-family:inherit;transition:border-color .2s}._inputWrapper_lhswy_71 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